An SMS Software That Adapts to You – Not the Other Way Around

Introduction

For many organizations, the Safety Management System (SMS) still relies on a simple, familiar… and terribly limited tool: Excel.

Incidents are recorded there, corrective actions are tracked, sometimes a follow-up column is added. And over time, that file becomes increasingly complex, fragile, and hard to maintain.

The Spreadsheet as a "System": A Default Choice

Using Excel (or Google Sheets) may seem like a practical solution at first:

• Easy to customize.
• Accessible to everyone.
• No extra costs.

But this apparent flexibility actually hides serious limitations that hinder safety, consistency, and collaboration.

The Flaws of Using a Spreadsheet for SMS

Here’s what our clients tell us all the time:

“We waste a crazy amount of time doing follow-ups manually.”

“Sometimes we forget to follow up with people.”

“It’s hard to see where we’re at with all these reports.”

All these frustrations come down to the same reality: the spreadsheet doesn’t do anything on its own.

No automation

• No reminders when an action is overdue
• No automatic notifications to involved parties
• No logic or adaptability based on report severity

No long term visibility

• Hard to track report progress
• Impossible to generate a clear timeline
• Everything depends on filters and manual sorting

Hard to involve the right people

• Who needs to be informed?
• Who’s responsible for what?
• Who received the info? No automatic trace

A System That Follows Up for You — Not the Other Way Around

Imagine a tool that:

• Automatically identifies the people involved in a report
• Sends information requests and follow-up reminders with no manual effort
• Adjusts the follow-up level based on the severity of the report
• Generates a clear timeline for each event
• Centralizes all actions in a simple, seamless interface

That’s exactly what we’re aiming for with our upcoming SMS software. Thanks to integration with Nabu Pro, it will be possible to: