Back to Policies

Privacy Policy

Last Updated: 2024-10-28

Scope

Nabu Pro is a service provider operated by Nabu Pro Consultant Inc. (« we », « our », « us » or “Nabu Pro”) to you as a user (“you”, “your”). Nabu Pro provides an employee training platform for employers. At Nabu Pro, we acknowledge and respect your privacy. This Privacy Policy describes all aspects relating to our collection, use and disclosure of your information while you are visiting Nabu Pro or if you otherwise engage with us.

Please read this Privacy Policy before using the Nabu Pro website or submitting any information. By using the Nabu Pro website, you accept and consent to the practices described in this Privacy Policy. By your continued use you expressly consent to the collection, storage, use and disclosure by us of your information as described in this Privacy Policy. If you do not agree with these practices you are free to discontinue your use of the Nabu Pro website at any time or to withdraw your consent, subject to legal or contractual restrictions and reasonable notice. We will inform you of the implications of withdrawing your consent.

Information we collect

Nabu Pro Consultant Inc. and its affiliates collect and use your personal information and data, namely but not limited to your name, e-mail address, in order to provide you with Nabu Pro services or for analytical purposes. When you register on the Website, we ask for your name and email address in order to create an account for you.

We also use your information to communicate with you about our services. You can always indicate and change your choice whether you want to receive such communication from us or not. We also may use your personal data for our internal purposes such as administration of our Website, improving our services and compliance with our legal obligations.

How we Protect Your Data

Your personal data will be collected and treated in strict confidence and kept secure according to best practices. Access to your personal data will be restricted to a limited number of administrators. Unfortunately, no method of transmission over the internet or electronic storage is perfectly secure. While we work hard to protect your personal information, we cannot guarantee its absolute security.

We will prevent your e-mail address from being recorded by « web crawlers » or « web spiders » to the best of our ability. If you believe that your e-mail address has been recorded in this way, please contact our Privacy Officer as described below immediately.

Your Control of Your Profile Data

Once you have provided us with your personal data in setting up your account, you will have reasonable access to that information so you can update, modify or delete it. You may do this by logging into your Nabu Pro account. We encourage you to keep your personal settings complete and current.

Data Retention

We retain data for purposes described in this policy for as long as your account is active or as needed to prove our services. If you no longer want us to use your information and for Nabu Pro to provide you services, you may delete your account or suspend it according to the regulations applicable to your industry. We will retain data to the extent necessary to comply with our legal obligations, resolve disputes, operate our site, and enforce our agreements. You may inform us of any changes or requests regarding your personal data, and in accordance with our obligations under applicable data protection law we may update or delete your personal information.

Information we Share

We do not sell, rent or license your personal data to third parties. However, please be informed that we may share your personal data with other businesses (our service providers) for example to enable them to provide their services to us or to you. We also require these service providers to protect your personal data adequately. They are not allowed by us to use your personal data for any purpose not specifically authorized by Nabu Pro or by you.

By agreeing to our Privacy Policy, you also agree that your personal information may be transferred from your home country to third parties located elsewhere in the world.

Communications from Nabu Pro

As part of our Services, you may occasionally receive emails and other communications from us, such as communications relating to your account. These emails are in addition to any emails you requested to receive via the email settings in your account settings. Communications relating to your account will only be sent for purposes related to the Services, such as password recovery and notifications about important updates to our policies, including this Privacy Policy. You cannot opt out of these types of communications unless you delete your Nabu Pro account.

Transfer of Assets

If we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would and could possibly be one of the assets that is transferred to or acquired by a third party or multiple third parties. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your Personal Information as set forth in this policy.

We also reserve the right to disclose and/or transfer personal information to a third party in the event of a proposed or actual purchase, sale (including a liquidation, realization, foreclosure or repossession), lease, merger, amalgamation or any other type of acquisition, disposal, transfer, conveyance or financing of all or any portion of Nabu Pro or of any of the business or assets or shares of Nabu Pro or a division thereof in order for you to continue to receive the same products and services from the third party.

Access and Disclosure

We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce our Terms and Conditions, including investigation of potential violations hereof, (iii) enforce our Content Policy, including investigation of potential violations hereof, (iv) detect, prevent, or otherwise address fraud, security or technical issues, (v) respond to user support requests, or (vi) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.

Disclosure to Governments, Third Parties, and as a Result of Court Order

Except in emergency situations or when consistent with the Nabu Pro Terms and Conditions or this Privacy Policy, Nabu Pro requires valid and sufficient legal process to compel disclosure of records or information about Nabu Pro users. This process may include a subpoena, warrant, or court order. This legal process must contain enough information to identify the user’s account and minimize the likelihood of accidental disclosure of information from unrelated accounts.

When we receive legal notification from non-governmental third parties seeking records or information about a Nabu Pro user, we may provide notice to that user. Such notice may include a copy of the legal notification. Nabu Pro may also provide the user with enough time to appear and object to the legal process in court, if possible.

Our policy is to provide notice to users about law enforcement and other governmental requests for user information prior to complying with that request, unless prohibited by law. Nabu Pro may forfeit notice in cases involving the threat of death, bodily harm, the exploitation of children or any situation where it is appropriate at the sole discretion of Nabu Pro. It is also our policy to provide notice to users about subpoenas seeking user information. Once the basis for non-disclosure has expired, we will provide notice to the user. All requests for access to user data can be submitted to reinaldo@nabupro.com

You accept that Nabu Pro may not be held responsible for any default in providing notice or disclosing information in such a case.

Information we Collect by Automated Means

We may collect certain information by automated means when you visit our website, such as how many users visited our site and the pages accessed. By collecting this information, we learn how to best tailor our website to our visitors. We may collect this information through various means such as cookies, Analytics Services, and IP addresses as explained below.

An IP address is a unique identifier that electronic devices use to identify and communicate with each other on the Internet. When you visit our Website, we may view the IP address of the device you use to connect to the Internet. We use this information to determine the general physical location of the device and understand from what regions of the world our Website visitors come. We also may use this information to enhance our Website.

Cookies are bits of text that are placed on your computer’s hard drive when you visit certain websites. We use cookies to tell us, for example, whether you have visited us before or if you are a new visitor and to help us identify site features in which you may have the greatest interest. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all our Website features.

Analytics services

Our website uses analytics services to help us understand how visitors interact with our site. These services collect and analyze information about user behavior, providing us with valuable insights to improve our website's performance and user experience.

Analytics services may collect various types of data, which can include:

  • Pages visited
  • Time spent on the site
  • Links clicked
  • Referral sources
  • Browser and device information
  • Geographic location (typically at a country or city level)

Some analytics tools use cookies or similar technologies to track user sessions, while others employ privacy-focused methods that don't require cookies. The data collected is typically aggregated and anonymized, meaning it doesn't identify individual users.

We use this information to:

  • Understand how visitors use our website
  • Identify areas for improvement
  • Optimize our content and user interface
  • Measure the effectiveness of our marketing efforts
  • Enhance overall user experience

We are committed to protecting your privacy and only use analytics services that comply with applicable data protection regulations. Specific details about the analytics services we use, including their data collection methods and privacy practices, are provided in the sections below.

Fathom Analytics

We use Fathom Analytics to collect anonymous usage statistics for our website. Fathom Analytics is a privacy-focused service that does not use cookies and does not collect or store any personal information about our visitors.

Fathom Analytics:

  • Does not use cookies
  • Does not collect personal data
  • Is fully GDPR compliant
  • Processes all EU visitor data on servers located within the EU

This information is used solely to improve our website and understand our audience better. No personal information is ever shared with third parties.

For more information about Fathom Analytics' privacy practices, please visit their privacy policy.

Hotjar

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

HubSpot

We use HubSpot to collect statistics about website usage and visitor behavior to improve our website experience and better understand our audience. HubSpot collects the following data:

  • Visitor ID (VID): A unique identifier created when an unidentified visitor interacts with our website.
  • Timestamp: The date and time when visitors access our webpages.
  • IP Address: Used to approximate visitor location and optimize the browsing experience.

This information is exclusively for internal analysis and improvement. No personally identifiable information is ever shared with third parties.

For further details, please see the ‘Understand what data the tracking code collects’ section of HubSpot’s Knowledge Base site.

LinkedIn

We use LinkedIn to gather insights on visitor interactions with our website, enabling us to enhance audience understanding and tailor our marketing efforts. This includes tracking website activity and conversions for advertising purposes.

For further details, please see the ‘Insight Tag data privacy’ section of LinkedIn’s help site.

Other Websites

Our Website may provide links to other websites for your convenience and information. Linked sites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked sites.

Contact Us

Should you have a problem with our use of your personal data, please let us know and we will make all reasonable efforts to meet your concerns. In case you have any questions or comments regarding this Privacy Policy, please contact us at info@nabupro.com.

Changes to the Privacy Policy

We reserve the right to change this Privacy Policy from time to time and will post any revisions on our Website and may also provide notice to you through the service or via email. Therefore we encourage you to check the Website often to read the latest version. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used.

Except as set forth in this Privacy Policy, you will be notified when your personal information may be shared with third parties, and will be able to prevent the sharing of this information.

Table of Contents