The Hidden Costs of Managing SMS Manually (and How We Plan to Fix It)

Introduction

In many organizations, Safety Management System (SMS) processes are still handled using manual tools: Excel spreadsheets, emails, paper forms, or non-specialized platforms. At first glance, these methods seem sufficient. But in reality, they generate hidden costs — in time, efficiency, and sometimes, in safety.

Simple tools... until they become obstacles

Managing an SMS with scattered files or non-integrated systems inevitably leads to issues:

• Missed or mishandled reports
A safety report sent by email can easily slip through the cracks.
• Lack of structured follow-up
It becomes hard to know whether an action was taken, is in progress, or was correctly implemented.
• Uninvolved stakeholders
People affected by a report (supervisor, safety manager, involved employee) are not automatically notified. Result: time lost chasing people manually, or complete oversight.
• Audit non-compliance
Without a clear, centralized record of actions, audits become stressful, time-consuming, and sometimes risky.

Our solution: a connected digital SMS, designed for real-life operations.

We are currently developing a modern SMS module that integrates with your existing environment and tackles these real challenges.

Here's how:

• Automated and targeted follow-ups
Each report allows for the identification of involved parties: witnesses, managers, supervisors. The system creates follow-up notifications and deadline reminders and documents everything in a single interface.
• Full visibility and traceability
You can visualize the status of each report: in progress, completed, measures applied, responsible parties assigned. Everything is logged, ready for audits or internal reviews.

Better safety management, without added burden.

By replacing manual tools with a smart system, you gain:

Want to switch to a smart, connected SMS system? Contact us now to learn more about our new module in development!